Introduction: As part of any pharmacy place of practice, there needs to be a strong foundation of teaching and training provided. The way this is addressed in any role within pharmacy practice can vary. The pharmacy department at Alfred Health have utilised evidence-based strategies to ensure department members are being provided with high quality education and training, and therefore feel equipped and qualified to practice within their role.
Methods: Alfred Health have developed a pyramid of learning and practice that has been incorporated from evidence-based pedagogical theories including Miller’s Pyramid, Bloom’s Taxonomy, Cognitive-apprenticeship and Kolb’s learning cycle. The three tiers of the pyramid include:
1. Activation: Providing clear learning objectives followed by interactive education content.
2. Exploration: The learner explores what they have learnt through structured observation and one to one coaching.
3. Application: The learner now applies what they have learnt into practice and are assessed using a competency-based framework.
The pyramid can be used to build education and training content in pharmacy practice, and each tier will be presented to the group with detail prior to small group discussion.
Results: Participants within the session will be instructed to gather in groups of two or three. They will be given time to discuss the three tiers of the pyramid as well as examples of education and training procedures or activities that address each tier. The session will then break out to discuss responses with the entire group. The presenter will also discuss training programs that have been created using the pyramid. This includes credentialing programs that produce knowledgeable and qualified pharmacists to expand their scope of practice.
Conclusion: The evidence-informed Alfred Health Learning and Practice Pyramid presents a foundational basis to design effective education and training to support pharmacy learners in workforce environments.

Introduction: There are a range of psychological concepts that have been applied in the study of pharmacy workforce development. Some studies have focused on theories of trait, such as personality theories, whilst others have focused on theories of state.
Whilst studies of personality provide interesting insights into pharmacist tendencies, personality traits tend to be fixed and constant over time and are generally not considered amenable to development or change. Psychological states, however, are aspects of behaviour that can be leveraged, manipulated and developed to support positive development of the workforce. In this workshop, participants will have the opportunity to consider the concepts of psychological traits and states, and will explore the role of each in pharmacy and workforce development.
Methods: Two psychological concepts will be presented for consideration - personality theory and psychological capital, the former an example of trait theory and the latter an example of state theory. Attendees will have the opportunity to share their insights, experiences and ideas and to consider how the information presented could be applied in their practice.
Results: Attendees will understand the difference between aspects of personality that are relatively stable and aspects of behaviour that are amenable to change and development.
Conclusion: This will be relevant to those working in undergraduate education, as well as those interested in supporting workforce development more generally.