Poster session 2B (sub-theme 1.1) 3:45 - 4:00PM
Tracks
Track 5
Tuesday, July 8, 2025 |
3:45 PM - 4:00 PM |
Level 1 Foyer & Cockle Bay Room, PARKROYAL Darling Harbour |
Overview
Poster session (sub-theme 1.1) - 2 minute oral presentations
Speaker
Dr Diana Bortoletto
Lead - Pharmacy Workforce Development and Research
Barwon Health
Assessing the services and staffing of hospital pharmacy educators in Australia: A scope of practice analysis
3:45 PM - 3:47 PMAbstract
Introduction: Recent shifts in the healthcare landscape necessitate a re-evaluation of hospital pharmacy education roles. With increasing demands for skilled pharmacists, robust educational programs are crucial to prepare for dynamic clinical environments. However, the services provided by Australian hospital education pharmacists (EPs) are not well-defined. The 2013 Advanced Pharmacy Australia (AdPha) Standards of Practice for Clinical Pharmacy Services suggest a ratio of one education pharmacist per 10 interns or 50 pharmacists, which may not align with current needs.
Methods:This study aimed to investigate the educational services provided by Australian hospital EPs, their staffing levels, and satisfaction with service provision. A HREC-approved electronic survey was distributed to Directors of Pharmacy (DoP) at Australian healthcare services (HCS) in February 2024, targeting responses from senior EPs or DoPs, aiming at one response per HCS.
Results: Responses were received from 65 HCS nationwide. Notably, 86.2% had dedicated EPs. Common services included continued education (91.1%), intern programs (89.3%), recruitment/training (87.5%), and student placements (85.7%). However, many other additional services not covered by the 2013 Standards include research (71.4%) and residency programs (57.1%), technician education (53.6%), line management (48.1%), technology (37.5%) and extended scope-of-practice training (32.1%) were also provided. Alarmingly, 79.5% of services reported EP staffing below 2013 recommended levels, with a median of 1 [0.25;1.5] EP, compared to the expected 2.3 [1.1;3.2]. Only 37.5% of EPs consistently worked all allocated education hours.
Levels of satisfaction with service provision varied, with high satisfaction for registrar (78.6%) and intern programs (71.4%), but lower for work-based assessments (29.7%), research (30.4%) and extended scope-of-practice training (31.3%).
Conclusion: While Australian hospital EPs deliver a wide range of educational services, insufficient staffing and time constraints hinder their effectiveness. It is crucial for healthcare services to prioritise EP staffing to enhance workforce development.
Methods:This study aimed to investigate the educational services provided by Australian hospital EPs, their staffing levels, and satisfaction with service provision. A HREC-approved electronic survey was distributed to Directors of Pharmacy (DoP) at Australian healthcare services (HCS) in February 2024, targeting responses from senior EPs or DoPs, aiming at one response per HCS.
Results: Responses were received from 65 HCS nationwide. Notably, 86.2% had dedicated EPs. Common services included continued education (91.1%), intern programs (89.3%), recruitment/training (87.5%), and student placements (85.7%). However, many other additional services not covered by the 2013 Standards include research (71.4%) and residency programs (57.1%), technician education (53.6%), line management (48.1%), technology (37.5%) and extended scope-of-practice training (32.1%) were also provided. Alarmingly, 79.5% of services reported EP staffing below 2013 recommended levels, with a median of 1 [0.25;1.5] EP, compared to the expected 2.3 [1.1;3.2]. Only 37.5% of EPs consistently worked all allocated education hours.
Levels of satisfaction with service provision varied, with high satisfaction for registrar (78.6%) and intern programs (71.4%), but lower for work-based assessments (29.7%), research (30.4%) and extended scope-of-practice training (31.3%).
Conclusion: While Australian hospital EPs deliver a wide range of educational services, insufficient staffing and time constraints hinder their effectiveness. It is crucial for healthcare services to prioritise EP staffing to enhance workforce development.
Biography
Diana is a highly skilled pharmacist with 30+ years' experience in a variety of Pharmacy workplaces. She has been employed in community and hospital practice, and at university as researcher and teaching associate. Diana is specialised in the clinical education and training of pharmacists (including students and interns) and pharmacy staff located in regional hospitals. Her expertise includes the strategic planning, development and delivery of educational programs that have impacted on pharmacist development at a local and regional level, as well as consulting on educational leadership groups both at state and national level. Diana's professional skills have a basis of years of continuous professional development, best evidenced by a PhD and multiple practice improvement projects.
Dr Jacinta Johnson
Senior Lecturer In Pharmacy Practice
University of South Australia
Could interprofessional learning experiences be beneficial for Australian prescribing podiatrists and pharmacists? A qualitative study
3:47 PM - 3:49 PMAbstract
Introduction: The number of podiatrists endorsed to prescribe is increasing. Prescribing podiatrists require mandatory continuing professional development (CPD) specific to their prescribing practice, however, CPD resources often do not meet prescribing podiatrists’ needs in terms of content, relevance, accessibility, and meaningfulness. Furthermore, interprofessional collaboration, known to improve patient and organisational outcomes, requires understanding and appreciation of each other’s roles. Interprofessional learning between podiatrists and pharmacists could address CPD needs and improve practice.
This study aimed to explore role understanding, perceptions of, and potential for, interprofessional learning between prescribing podiatrists and pharmacists.
Methods: Australian prescribing podiatrists and pharmacists participated in four homogenous focus groups via ZoomTM. Participants were asked about their opinions, feelings, experiences and knowledge relating to the roles of each discipline and interprofessional learning between the professional groups. Focus group discussions were transcribed verbatim and underwent reflexive inductive thematic analysis.
Results: Fifteen podiatrists and 15 pharmacists participated in the focus groups. Four themes were evident in the data: Experience drives understanding of each other; Exposure is influenced by work setting; Reflections on and frustrations with health system issues; The vision for interprofessional learning in the future.
Overall, prescribing podiatrists and pharmacists held positive about the potential benefits and feasibility of interprofessional CPD to support the clinical use of medicines, build stronger relationships, and collaborative healthcare practices. Both groups acknowledged awareness of the prescribing podiatrist role and training was lacking and contributed to common frustrations with system issues. Pharmacists advocated for interprofessional learning with podiatrists at undergraduate level to align with their positive experiences with other professional groups. Suggestions for learning modes, facilitators and topics were collated.
Conclusion: When developing undergraduate courses, CPD and advanced training programs, podiatry and pharmacy education providers should consider the benefits of interprofessional learning and the desire of the two professional groups to learn together.
This study aimed to explore role understanding, perceptions of, and potential for, interprofessional learning between prescribing podiatrists and pharmacists.
Methods: Australian prescribing podiatrists and pharmacists participated in four homogenous focus groups via ZoomTM. Participants were asked about their opinions, feelings, experiences and knowledge relating to the roles of each discipline and interprofessional learning between the professional groups. Focus group discussions were transcribed verbatim and underwent reflexive inductive thematic analysis.
Results: Fifteen podiatrists and 15 pharmacists participated in the focus groups. Four themes were evident in the data: Experience drives understanding of each other; Exposure is influenced by work setting; Reflections on and frustrations with health system issues; The vision for interprofessional learning in the future.
Overall, prescribing podiatrists and pharmacists held positive about the potential benefits and feasibility of interprofessional CPD to support the clinical use of medicines, build stronger relationships, and collaborative healthcare practices. Both groups acknowledged awareness of the prescribing podiatrist role and training was lacking and contributed to common frustrations with system issues. Pharmacists advocated for interprofessional learning with podiatrists at undergraduate level to align with their positive experiences with other professional groups. Suggestions for learning modes, facilitators and topics were collated.
Conclusion: When developing undergraduate courses, CPD and advanced training programs, podiatry and pharmacy education providers should consider the benefits of interprofessional learning and the desire of the two professional groups to learn together.
Biography
Dr Jacinta Johnson, FANZCAP (Edu. Research), currently works across roles as Senior Lecturer in Pharmacy Practice at the University of South Australia and as Senior Pharmacist for Research within the SA Pharmacy, the South Australian statewide public hospital pharmacy service. Her research focuses on medication safety, pharmacy practice, health practitioner development and interprofessional learning and practice.
Mr Tarik Al-Diery
PhD Candidate
University of South Australia
Entrustment of pharmacy learners: A survey of Australian pharmacists and pharmacy interns
3:49 PM - 3:51 PMAbstract
Introduction: This study aims to explore the level of entrustment (and associated level of supervision) expected of learners at defined time points in intern pharmacy training.
Methods: Registered and provisionally registered (intern) pharmacists in Australia were invited to participate in an anonymous online survey. Participants provided demographic information and articulated the level of supervision they expect an intern pharmacist to require for three entrustable professional activities (EPAs) using a 5-level entrustment scale. The three EPAs that are required in the Australian intern training program are dispensing, compounding, and providing medication counselling.
Results: A total of 302 responses were received (82 intern pharmacists and 220 registered pharmacists). Intern pharmacists’ self-perceived level of entrustment was higher (entrustment levels of 4 and 5) compared to pharmacists’ expected entrustment of interns at the midpoint and final point of intern training for dispensing (p < 0.037 and p < 0.003 respectively) and compounding (p < 0.007 and p < 0.000 respectively). Pharmacists in community pharmacy and hospital dispensary settings expected intern pharmacists to practice with more autonomy (entrustment levels of 4 and 5) compared with hospital clinical pharmacists at the final point of intern training for the compounding (p = 0.015) and counselling (p = 0.000). There was a medium consensus (50 – 74.9% overall agreement at any one entrustment level) reached by all pharmacists on the level of entrustment expected of intern pharmacists at different time points in training for all three EPAs.
Conclusion: There is a lack of consensus amongst registered pharmacists regarding the level of supervision expected of interns at defined time points in training. Entrustment decisions by registered pharmacists of intern pharmacists may differ with practice setting. Intern pharmacists’ self-perceived entrustment of their performance was higher than that of registered pharmacists, suggesting a potential gap in metacognitive skills amongst intern pharmacists.
Methods: Registered and provisionally registered (intern) pharmacists in Australia were invited to participate in an anonymous online survey. Participants provided demographic information and articulated the level of supervision they expect an intern pharmacist to require for three entrustable professional activities (EPAs) using a 5-level entrustment scale. The three EPAs that are required in the Australian intern training program are dispensing, compounding, and providing medication counselling.
Results: A total of 302 responses were received (82 intern pharmacists and 220 registered pharmacists). Intern pharmacists’ self-perceived level of entrustment was higher (entrustment levels of 4 and 5) compared to pharmacists’ expected entrustment of interns at the midpoint and final point of intern training for dispensing (p < 0.037 and p < 0.003 respectively) and compounding (p < 0.007 and p < 0.000 respectively). Pharmacists in community pharmacy and hospital dispensary settings expected intern pharmacists to practice with more autonomy (entrustment levels of 4 and 5) compared with hospital clinical pharmacists at the final point of intern training for the compounding (p = 0.015) and counselling (p = 0.000). There was a medium consensus (50 – 74.9% overall agreement at any one entrustment level) reached by all pharmacists on the level of entrustment expected of intern pharmacists at different time points in training for all three EPAs.
Conclusion: There is a lack of consensus amongst registered pharmacists regarding the level of supervision expected of interns at defined time points in training. Entrustment decisions by registered pharmacists of intern pharmacists may differ with practice setting. Intern pharmacists’ self-perceived entrustment of their performance was higher than that of registered pharmacists, suggesting a potential gap in metacognitive skills amongst intern pharmacists.
Biography
Tarik completed his Bachelor of Pharmacy from the University of Auckland in 2014 and went on to become a clinical pharmacist at Middlemore Hospital in Auckland, which is the busiest hospital in New Zealand. In 2017 and 2018, Tarik completed his postgraduate certificate in pharmacy and postgraduate diploma in clinical pharmacy respectively from the University of Otago. Tarik then joined Alfred Health in Melbourne, Australia as a lung transplant and ICU pharmacist, and the undergraduate experiential education coordinator. In February of 2022, Tarik completed his Master of Clinical Pharmacy under the supervision of A/Prof Kyle Wilby, where he evaluated how pharmacy residency programs support competency development in early-career pharmacists. Tarik is now a PhD candidate through the University of South Australia under the supervision of Dr. Jacinta Johnson, Sally Marotti, and Prof Debra Rowett, where he is evaluating how entrustable professional activities support competency development in pre-registration pharmacy students.
Mr Benjamin Lee
Peter MacCallum Cancer Centre
Usability testing of an online, evidence-based pharmacogenomics education program for pharmacists working in cancer care
3:51 PM - 3:53 PMAbstract
Introduction: Usability testing provides valuable information when ensuring newly developed education programs are deemed acceptable to the target audience prior to implementation. The aim is to evaluate the usability of an online, evidence-based pharmacogenomics education program, developed in-house, according to the POUR principles (perceivable, operable, understandable, robust), in order to subsequently improve the user experience before wide scale implementation to pharmacists at an Australian public hospital.
Methods: The methodology was adapted from Benedict et al. (2022) with permission. Five pharmacist-users tested up to two of eight modules utilising the think-aloud method. Participants’ video, audio and screens were recorded, with automated audio transcription. A facilitator was present during testing to prompt verbalisation of thoughts when needed, ask standard pre- and post-usability testing questions, and guide users to complete three validated quantitative instruments; System Usability Scale (SUS), Standardised User Experience Percentile Rank Question (SUPR-Q) and WebQual. Two researchers employed reflexive thematic analysis through confirming accuracy of transcriptions, immersing themselves in the recordings, and determining codes independently prior to themes being jointly agreed upon.
Results: Four themes were finalised based on generated codes; recognition of usefulness of content, factors inhibiting understanding, acceptable user experience and poor user experience. The mean SUS and SUPR-Q scores were 83.1 (SD 14.9) and 4.6 (SD 0.2) respectively, and the overall mean WebQual score was 6.1 (SD 0.2), all indicating good usability. Overall, pharmacists valued the program content and found the format visually satisfying and engaging. Subsequently, optimisation of the layout and refinement of the information and instructions were made to improve the user experience.
Conclusion: Our program appears to meet three of four POUR principles, where the education program was built to meet accessibility criteria, however robustness was not specifically tested for in this study. Process, outcome and implementation evaluation will be conducted after program rollout.
Methods: The methodology was adapted from Benedict et al. (2022) with permission. Five pharmacist-users tested up to two of eight modules utilising the think-aloud method. Participants’ video, audio and screens were recorded, with automated audio transcription. A facilitator was present during testing to prompt verbalisation of thoughts when needed, ask standard pre- and post-usability testing questions, and guide users to complete three validated quantitative instruments; System Usability Scale (SUS), Standardised User Experience Percentile Rank Question (SUPR-Q) and WebQual. Two researchers employed reflexive thematic analysis through confirming accuracy of transcriptions, immersing themselves in the recordings, and determining codes independently prior to themes being jointly agreed upon.
Results: Four themes were finalised based on generated codes; recognition of usefulness of content, factors inhibiting understanding, acceptable user experience and poor user experience. The mean SUS and SUPR-Q scores were 83.1 (SD 14.9) and 4.6 (SD 0.2) respectively, and the overall mean WebQual score was 6.1 (SD 0.2), all indicating good usability. Overall, pharmacists valued the program content and found the format visually satisfying and engaging. Subsequently, optimisation of the layout and refinement of the information and instructions were made to improve the user experience.
Conclusion: Our program appears to meet three of four POUR principles, where the education program was built to meet accessibility criteria, however robustness was not specifically tested for in this study. Process, outcome and implementation evaluation will be conducted after program rollout.
Biography
Ben studied at Monash University graduating with a Bachelor of Pharmacy (Honours). He undertook his pharmacy internship at Peter MacCallum Cancer Centre in 2014 before completed the Graduate Certificate in Pharmacy Practice in 2016.
With several years of cancer-related experience and a strong emphasis towards education and patient-centred care, Ben was chosen to act as the intern pharmacist preceptor in 2019 and selected to implement and run the DPYD gene testing service at Peter Mac in 2020.
Since then, Ben has undertaken a Melbourne Genomics Health Alliance (MGHA) Immersion Fellowship Program between 2023 and 2024, focusing on developing an online, evidence-based pharmacogenomics education program. He has also completed a Graduate Diploma in Clinical Education at Melbourne University at the end of 2024.
