Small group session 4B (sub-theme 1.3)

Tracks
Track 4
Wednesday, July 9, 2025
3:30 PM - 5:00 PM
Blackwattle Room 3, PARKROYAL Darling Harbour

Speaker

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Dr Catriona Bradley
Executive Director
Irish Institute of Pharmacy

Psychological predictors of burnout in pharmacy

3:30 PM - 4:15 PM

Abstract

Introduction: This workshop will build on the findings from a burnout study in Irish pharmacy, in which 868 pharmacists completed an instrument enabling validated measurement of burnout, psychological safety, psychological capital and job-crafting.
Methods: The concepts of burnout, psychological safety, psychological capital and job-crafting will be introduced. The findings from the Irish study will be presented, and the predictors of burnout will be examined and discussed. During the workshop, participants will work together to identify strategies that could be used to mitigate the burnout predictors identified.
Results: It is anticipated that participants will be able to
- describe tools used to measure burnout
- identify psychological concepts that are predictors of pharmacist burnout and those that are not
- develop mitigation strategies for burnout in pharmacy
Conclusion
This workshop will combine an initial information-sharing session with an interactive and collaborative group activity to identify potential solutions to a universal issue

Biography

Dr. Catriona Bradley is a pharmacist and psychologist who is deeply curious about how psychological concepts impact pharmacist behaviours, particularly in the context of life long learning. Currently working as the Executive Director of the Irish Institute of Pharmacy, Catriona has led profession-wide behaviour change in the areas of CPD and life long learning in Irish pharmacy. Her recent research has identified pyschological predictors of burnout amongst pharmacists, and she is looking forward to connecting with the Life Long Learning community to explore how these can be addressed. Catriona was host for LLLP 2021, virtually hosted from Dublin, and serves on the International Committee for Life Long Learning in Pharmacy.
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Dr Lynda Cardiff
Senior Research Fellow
The University of Queensland

Preparing students for collaborative practice: Understanding the consumer’s perspective

4:15 PM - 5:00 PM

Abstract

Introduction: Interprofessional education (IPE) aims to equip students with the capability to collaborate effectively with other members of the health care team. Collaborative practice has a range of positive impacts, including better health outcomes and system efficiencies, and is therefore an important goal of education. To contribute to health profession education, we sought to identify the attributes of a collaborative health practitioner from a range of perspectives, including consumers.
Method: A qualitative approach was chosen, and a series of focus groups conducted using a semi-structured interview guide designed to capture participant experiences with, and perspectives about, collaborative practice. Transcripts were verified and analysed using framework analysis.
Results: Nineteen focus groups, involving eighty-four participants were completed. Ten consumers participated. Focus groups highlighted the fundamental importance of patient-centredness as a foundation for collaborative practice and therefore IPE. Consumers expressed an expectation that members of their health care team collaborate effectively and a desire to be included in the decision-making and goal-setting processes, consistent with their preferences. Examples of poor health professional collaboration were highlighted and the resultant impact on consumers described.
Conclusion: This research reinforced the importance of patient-centredness as a foundation for developing the skills for, and ultimately providing, effective collaborative care.

Biography

Dr Lynda Cardiff is an experienced pharmacist, educator, and researcher. She gained clinical experience across a range of specialty areas before focusing on supporting pharmacist practice by contributing to the development of state and national competency frameworks. Lynda’s research has focused on the preparation of health profession students for safe prescribing practice. She led a review of the national Prescribing Competencies Framework in 2021 and has worked with several National health professional Boards and the Australian Pharmacy Council to promote safe prescribing practice. Her research currently focuses on workforce initiatives to improve the multiprofessional health care team.
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Prof Lisa Nissen
Director, Centre for the Business and Economics of Health
The University Of Queensland

Co-presenter

Biography

Professor Nissen is Director, and Taylor Family Chair, of the Centre for the Business and Economics of Health (CBEH), Faculty of Business Economics and Law at The University of Queensland. She has been a prominent health practitioner leader, educator, researcher, and implementation scientist nationally and internationally for more than 25 years. A pharmacist by training, her research has driven major health system change, notably leading to the introduction of immunization services by pharmacists throughout Australia (Queensland Pharmacists Immunization Pilot (QPIP), (2014-15) and more recently the Urinary Tract Infection Pharmacy Pilot – Queensland (UTIPP-Q, 2020-21), both Australian firsts. Before joining UQ, Lisa was previously Head of the School of Clinical Sciences at QUT (2012-22) overseeing the training for 2,500 students per year across seven clinical disciplines. In late 2022 she returned to UQ, taking on a new and innovative role as Director of the EvolveHealth Health Workforce Optimisation Program at CBEH. This program is part of the seven strategic Health Research Accelerator (HERA) initiatives announced by UQ in 2022, which will address some of the most pressing health and medical challenges of today. Lisa has had career-long leadership and executive roles with national boards and state committees including the Pharmaceutical Society of Australia, the Society of Hospital Pharmacists of Australia, Family Planning Queensland, and Hepatitis Queensland. Professor Nissen was a ministerial appointment to the Queensland Health Interim Pharmacy Round Table overseeing the implementation of a council to govern pharmacy ownership in Queensland. She is also a ministerial appointment to the Queensland Health Voluntary Assisted Dying Review Board. She is on governance boards various other health organization groups including the Optometry Council of Australia and New Zealand Board, and the AHPRA scheduled medicines expert committee. Professor Nissen has supervised more than 80 higher degree research students and published over 180 peer-reviewed journal articles, and 200 professional publications. She has given more than 250 invited keynotes, plenary, and workshop presentations. In the past 5 years she has generated more than $9M in competitive research funding.
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Ms Bronwyn Clark
CEO
Australian Pharmacy Council

Co-presenter

Biography

Bronwyn is the Chief Executive Officer of the Australian Pharmacy Council (APC). The APC is the independent accrediting authority for pharmacy education and training within the National Registration and Accreditation Scheme. She has had a wide and varied career in pharmacy spanning the secondary, primary care, academic detailing, accreditation and education in Australia, New Zealand and the United Kingdom. Internationally, Bronwyn is an active contributor in the International Pharmaceutical Federation (FIP), currently as Chair of the Partnership and Provisions Consortium, and is an Executive member of the International Committee of the Life Long Learning in Pharmacy conferences. Bronwyn is the immediate past Chair of the Health Professions Accreditation Collaborative Forum, the coalition representing the 15 regulated health professions in Australia. She is currently leading a project to develop collaborative practitioners through setting accreditation standards for Inter-professional education across the regulated health professions in Australia.
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Prof Beverley Glass
Professor Of Pharmacy
James Cook University

Co-presenter

Biography

Beverley Glass, currently the Professor of Pharmacy at James Cook University, Australia teaches and researches in the pharmaceutical sciences through to pharmacy practice, has authored over 250 publications in peer-reviewed journals and supervised over 100 Honours students and over 50 higher degree by research students to completion during her career. Beverley has always been passionate about the profession of pharmacy, researching the provision of pharmacy services to underserved and rural and remote communities to ensure better health outcomes for these populations. In recent years this research has highlighted the value of multidisciplinary teams and interdisciplinary collaboration in addition to the important of the voice of the patient and their carers to deliver culturally appropriate care to achieve these outcomes.
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