Concurrent session 8: Leadership, Culture & Organisational Learning
Tracks
Track 2
| Wednesday, August 19, 2026 |
| 11:15 AM - 12:15 PM |
| Gold Coast room |
Speaker
Mr Grant Chisnall
CEO
Left of Boom
Beaconsfield Mine - Leadership Lessons 20 Years On
Abstract
On 25 April 2006, an underground rockfall at the Beaconsfield Gold Mine in Tasmania killed one miner and trapped two others nearly one kilometre below the surface. What followed was a 14-day rescue operation that captivated the nation and tested every dimension of crisis leadership — from technical decision-making under extreme uncertainty to managing media, community, workforce, and regulatory stakeholders simultaneously.
Twenty years on, the lessons from Beaconsfield remain as relevant as ever — and largely unfinished business for the mining industry.
This facilitated discussion brings together Grant Chisnall, founder of Left of Boom and a specialist in crisis and emergency management advisory, and Matt Gill, General Manager of the Beaconsfield Gold Mine at the time of the collapse, to examine what the event reveals about the true demands of crisis leadership in a mining context.
Drawing on firsthand experience and two decades of reflection, the session moves beyond the operational narrative to explore the leadership fundamentals that determined outcomes at Beaconsfield — and that will determine outcomes in the next major mining crisis.
Key themes include:
-What crisis leadership actually requires — and why most organisations are underprepared
-The gap between crisis plans and crisis performance, and how leaders close it
-Decision-making under pressure, ambiguity, and public scrutiny
-Maintaining workforce trust and organisational cohesion during prolonged incidents
-The board and executive accountability dimension — who leads, and who governs
The session is designed as an honest, experience-driven conversation rather than a post-incident case study. Participants will be invited to interrogate their own assumptions about readiness, consider where their organisations are genuinely vulnerable, and leave with a clearer understanding of what preparing for the worst case actually demands of mining leaders at every level.
Beaconsfield was not just a rescue. It was a masterclass in what crisis leadership looks like under the most unforgiving conditions. The question for today's mining leaders is not whether a crisis of that magnitude could happen again — but whether they are ready.
Twenty years on, the lessons from Beaconsfield remain as relevant as ever — and largely unfinished business for the mining industry.
This facilitated discussion brings together Grant Chisnall, founder of Left of Boom and a specialist in crisis and emergency management advisory, and Matt Gill, General Manager of the Beaconsfield Gold Mine at the time of the collapse, to examine what the event reveals about the true demands of crisis leadership in a mining context.
Drawing on firsthand experience and two decades of reflection, the session moves beyond the operational narrative to explore the leadership fundamentals that determined outcomes at Beaconsfield — and that will determine outcomes in the next major mining crisis.
Key themes include:
-What crisis leadership actually requires — and why most organisations are underprepared
-The gap between crisis plans and crisis performance, and how leaders close it
-Decision-making under pressure, ambiguity, and public scrutiny
-Maintaining workforce trust and organisational cohesion during prolonged incidents
-The board and executive accountability dimension — who leads, and who governs
The session is designed as an honest, experience-driven conversation rather than a post-incident case study. Participants will be invited to interrogate their own assumptions about readiness, consider where their organisations are genuinely vulnerable, and leave with a clearer understanding of what preparing for the worst case actually demands of mining leaders at every level.
Beaconsfield was not just a rescue. It was a masterclass in what crisis leadership looks like under the most unforgiving conditions. The question for today's mining leaders is not whether a crisis of that magnitude could happen again — but whether they are ready.
Biography
Grant Chisnall is the CEO and Founder of Left of Boom, a specialist crisis and emergency management advisory practice working with Boards, Executive Teams and operational leaders across the mining, energy and resources sectors.
Grant specialises in crisis preparedness and response, with a particular focus on the leadership dimensions of crisis management. He is the author of Boom or Bust — Survive and Thrive During Crisis and producer of the podcast Crisis Talks.
Over the past five years, Grant has supported more than 20 major crisis activations across cyber attacks, workplace fatalities, corporate takeovers and natural disasters, including leading the crisis response to the Sundance Resources aircraft crash in the Republic of Congo. His mining and resources clients include BHP, OceanaGold, Peabody Energy, De Grey Mining and Bowen Coking Coal. Grant is a veteran whose commitment to service and accountability underpins everything he does.
Matt Gill served as General Manager of the Beaconsfield Gold Mine at the time of the April 2006 collapse — one of the most complex and prolonged mining rescue operations in Australian history. As the senior leader on the ground, Matt coordinated the 14-day response across emergency services, government, media, regulators and affected families under intense national scrutiny.
Beyond Beaconsfield, Matt has built a distinguished career in senior mining leadership across gold, base metals and bulk commodities operations in Australia and internationally. His breadth of experience across diverse commodities, jurisdictions and operating environments gives him a uniquely grounded perspective on what effective crisis leadership demands across different mining contexts.
Twenty years on, Matt remains one of the most compelling and candid voices on crisis leadership in the global mining industry.
Tanya Jefferis
Chief Security Risk Management Consultant
Mps People Security Risk Management
Beyond "Having Systems" - The Leadership Behaviours That Prevent Catastrophe
Abstract
Mining leaders consistently state that their people are their greatest resource. Yet catastrophic events in high‑risk industries rarely occur because individuals fail, but because the systems that support people under pressure gradually weaken.
For CEOs, site leaders and senior managers, the critical question is not whether Safety and Health Management Systems and critical controls exist on paper, but whether everyday leadership decisions, production pressures and cultural signals are strengthening or eroding those controls in practice.
In operational environments characterised by sustained output demand, trusted access, fatigue and cognitive overload, human and organisational factors can interact with existing systems in ways that quietly suppress challenge, normalise deviation and delay early reporting. These conditions often sit outside formal hazard registers, yet they are frequently present in the pre‑conditions to fatalities, serious injuries and significant social licence impacts.
Drawing on experience across mining‑adjacent and other high‑hazard sectors, this keynote reframes leadership behaviour itself as a critical protective control. It examines how authority gradients shape decision‑making, how fatigue alters risk perception, and how informal influence and privileged access can accumulate around highly trusted performers without corresponding scrutiny.
Rather than focusing on intent or mistrust, the presentation challenges leaders to examine how systems enable or constrain safe behaviour under operational pressure. Recognisable industry patterns are explored, including the normalisation of deviance, production‑driven shortcuts, invisible workarounds and the tension between operational success and ongoing safety vigilance.
A defensible, systems‑based approach to early risk identification is introduced, illustrating how behavioural and situational signals can be recognised, documented and addressed through existing organisational pathways. Emphasis is placed on procedural fairness, fact‑based observation and supportive intervention, strengthening both personal and process safety outcomes.
Psychological safety is positioned not as a ‘soft’ leadership concept, but as a necessary system condition that enables effective challenge, high‑quality reporting and timely intervention. Participants will leave with practical insights into how leadership routines, decision‑making and cultural signals can either weaken or reinforce critical controls, and why integrating human factors into Safety and Health Management Systems is essential to preventing catastrophic outcomes across Queensland’s resources industry.
For CEOs, site leaders and senior managers, the critical question is not whether Safety and Health Management Systems and critical controls exist on paper, but whether everyday leadership decisions, production pressures and cultural signals are strengthening or eroding those controls in practice.
In operational environments characterised by sustained output demand, trusted access, fatigue and cognitive overload, human and organisational factors can interact with existing systems in ways that quietly suppress challenge, normalise deviation and delay early reporting. These conditions often sit outside formal hazard registers, yet they are frequently present in the pre‑conditions to fatalities, serious injuries and significant social licence impacts.
Drawing on experience across mining‑adjacent and other high‑hazard sectors, this keynote reframes leadership behaviour itself as a critical protective control. It examines how authority gradients shape decision‑making, how fatigue alters risk perception, and how informal influence and privileged access can accumulate around highly trusted performers without corresponding scrutiny.
Rather than focusing on intent or mistrust, the presentation challenges leaders to examine how systems enable or constrain safe behaviour under operational pressure. Recognisable industry patterns are explored, including the normalisation of deviance, production‑driven shortcuts, invisible workarounds and the tension between operational success and ongoing safety vigilance.
A defensible, systems‑based approach to early risk identification is introduced, illustrating how behavioural and situational signals can be recognised, documented and addressed through existing organisational pathways. Emphasis is placed on procedural fairness, fact‑based observation and supportive intervention, strengthening both personal and process safety outcomes.
Psychological safety is positioned not as a ‘soft’ leadership concept, but as a necessary system condition that enables effective challenge, high‑quality reporting and timely intervention. Participants will leave with practical insights into how leadership routines, decision‑making and cultural signals can either weaken or reinforce critical controls, and why integrating human factors into Safety and Health Management Systems is essential to preventing catastrophic outcomes across Queensland’s resources industry.
Biography
Tanya Jefferis has more than 30 years’ experience in senior security, risk, and governance roles across Australia’s public and private sectors.
Prior to joining MPS People Security Risk Management as its licensed Chief Security Consultant and Trainer, Tanya held executive and senior advisory roles across the Federal Government, including within the Treasury, Workplace Relations, and Defence Industry portfolios. She also served as Chief Information Security Officer for a national ICT initiative supporting the Department of Defence.
In the private sector, Tanya was Chief Security Officer for an aerospace company delivering products and services to the global defence industry.
At MPS, Tanya leads the design and delivery of security risk management consulting and security training products and services, supporting organisations to strengthen governance, resilience, and people security capability.