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Workshop 06 – The emotional labour of online teaching: voices of university teachers and academic developers towards better institutional practices

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Tuesday, July 4, 2023
12:45 PM - 4:15 PM
P 506 (P Block, The Cube, QUT, Gardens Point Campus)

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Facilitators Prof Michelle Picard, Flinders University Dr Julie Nyanjom, Edith Cowan University (Maximum participants 50) Aim The aim is to demystify, strengthen and create an awareness of the value of emotional labour in online learning environments through a strengths-based approach to supporting HE teachers and institutions in enhancing practice. Overview This workshop explores participants’ individual experiences of performing emotional labour in online environments, examines the findings from the literature and a HERDSA grant project and unpacks appropriate individual and institutional responses to the identified challenges. Intended audience University teachers, academic developers, leaders. Context An emerging body of literature (Bennett, 2014; Naylor & Nyanjom, 2021 & Nyanjom & Naylor, 2021), highlights the emotional labour for university teachers involved in developing curriculum for online delivery, teaching, and providing socioemotional support to students. Academic developers also face challenges in working with academic staff who teach online (Aitchison et al, 2020). This workshop reflects the findings of a grant project which aimed to build on the work by Nyanjom and Naylor (2021) and provide a set of practical recommendations and resources for higher education institutions to support university teachers in the emotional work of supporting students online, as well as to support the academic developers who engage with them. Learning outcomes On completion of the workshop participants will have: Identified individual and institutional needs around the emotional labour of online teaching. Reflected on strategies for self-care and support of students. Developed a self-help and institutional plan for supporting the emotional labour of online teaching. Workshop plan Icebreaker Jigsaw reading activity: literature Visual representation of experiences and group activity. Case studies from the grant data: Identifying individual and institutional responses groupwork. Developing an individual and institutional action plan using a template.

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